Jw Marriott Kuala Lumpur, Kuala Lumpur
About the Hotel
The JW Marriott Kuala Lumpur is a contemporary luxury hotel located in Bukit Bintang, known for its vibrant shopping and entertainment scene. This 738-room property combines modern design with warm service, ensuring a meaningful stay for guests. It features a range of exceptional dining options, including a MICHELIN Selected restaurant and a unique afternoon tea experience. The hotel serves as a hub for business and leisure activities, making it a significant destination in Kuala Lumpur.
Location
Situated in the heart of Bukit Bintang, the hotel is adjacent to the prestigious Starhill Gallery and offers easy access to major shopping centers such as Pavilion and Lot 10. The central location places guests within walking distance of numerous restaurants, entertainment options, and attractions. Public transport and car rental services are conveniently available for exploring the greater Kuala Lumpur area.
Rooms
The hotel offers 738 modern rooms, each equipped with premium bedding and air conditioning. Guests can enjoy amenities like 24-hour room service, flat-screen TVs, and spacious living areas in select suites. Renovated rooms provide a blend of luxury and convenience, enhancing the overall guest experience. Accessible rooms with advanced features are available to cater to diverse needs.
Eat & Drink
JW Marriott Kuala Lumpur features several dining venues, including Shanghai, known for its exquisite Shanghainese cuisine. The Alchemy restaurant offers a swanky ambiance with a unique New Yorker Afternoon Tea experience. Luk Yu Tea House specializes in Hong Kong dim sum and classic Cantonese dishes. Diverse culinary selections, from Spanish tapas at Sentidos Tapas to Middle Eastern dishes at Al-Halabi Lounge, ensure a broad range of dining experiences.
Leisure & Business
The hotel provides comprehensive business facilities, including 18 meeting venues suitable for conferences and social events. Leisure options include an outdoor pool, a fitness center, and a tennis court. Additional amenities such as a sauna, concierge services, and a 24-hour front desk enhance guest comfort. Guests can also explore the onsite Carlton Gourmet shop for various delicacies and grocery needs.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel's location is unbeatable within Bukit Bintang area, right opposite Pavilion and Fahrenheit 88, with excellent room views to the pool. Service was prompt and attentive especially at the JW Executive Lounge with Denniell. The dining experience at Shook offers a 5-star standard, but some food options ran out quickly due to high occupancy. The facilities are comprehensive and enjoyable, making most things just a walk away.
Upon arrival, I found some cleanliness issues in the room like hairs on the bed and poorly vacuumed floors, yet the room itself was spacious with a comfy bed and a wonderful bathroom featuring both handheld and rain showerheads. The TV positioning made viewing awkward, feeling like being seated on the outskirts of a cinema. Overall, the setup was fine and fairly well-appointed.
I snagged a great deal for a basic yet clean, spacious, elegant, and comfortable room. The ambiance was extremely peaceful, making it a relaxing stay, though the egg counter could use some improvement in service. The staff from reception to housekeeping were very friendly and attentive, enhancing the overall experience. The location was a prime spot in Bukit Bintang, right in the heart of the shopping district, with luxury shopping and the Pavilion Mall just a few minutes away. Despite the dining experience being below average, the hotel's Shanghai restaurant serves exceptional Xiao Long Bao, and the lounge offers a good spread of international cuisines. While the dining could improve, the facilities were top-notch, enhancing my stay even further.
Staying at this hotel was a delightful experience overall. The rooms were up to usual 5-star standards, and the service was impeccable, with gracious attitudes from all staff members. The location is unbeatable, right in the heart of the shopping district, offering easy access to public transport and nearby attractions. On the downside, the dining experience could be improved with more variety, and the club lounge could upgrade its offerings to meet 5-star standards.
I couldn't have asked for a better stay! The hotel is situated right across from Pavilion Mall, making it super convenient. The rooms are spacious and clean, and the free breakfast was a great bonus. However, some staff members weren't completely honest during check-in.
The hotel offers spacious rooms with a fantastic shower, comfortable linens, and pleasant decor. The service was open to discussion but lacked promptness at times. The location is superb, near Pavilion Mall, with a variety of dining and shopping options within walking distance. The dining experience was different but possibly more peaceful. The facilities were extraordinary.
To my surprise, the rooms did not come with breakfast as advertised at 70 m; in reality, they were no more than 40 m. However, the service, including a warm welcome at check-in, was exceptional. The location was superb, close to Pavilion mall and offering easy access to public transport. The dining experience was average, but adequate for a 5-star hotel.
The hotel is located in the heart of Bukit Bintang with spacious rooms and a helpful reception team. While some minor inconveniences exist, the overall experience is pleasant.
I had a great stay at the hotel. The rooms were nicely sized, quiet, and decorated with modern interior, but the food was mediocre and they lied about breakfast not being free. The location was perfect, close to the shopping district and night life area, with plenty of dining options nearby.
I had a great stay at this hotel, especially appreciating the central location near the shopping areas and the lively streets for dining. The room upgrade was a pleasant surprise, although a balcony would have added an extra touch to the experience.
I have mixed feelings about this hotel. On one hand, the location is excellent, right in the heart of KL near Pavilion Mall, but the constant traffic can be a nightmare. The service was top-notch, with highly trained staff led by manager Adam, but the lack of soundproofing in the rooms could be bothersome. The dining experience at Shook was tasty but a bit chaotic. Overall, a decent stay with some highs and lows.
The hotel felt more like a cramped airport hotel with some annoyances, but it redeemed itself with spacious and very comfortable rooms boasting a fantastic shower, nice linen, the most amazing soft pillows, and pleasant decor. However, it fell short on the advertised size. Service had its ups and downs, from a disappointing interaction to an extremely sorry gesture. The location scored well, offering easy access to malls, restaurants, and cafes, but with some noise distractions. The dining experience had its hits and misses as it varied from excellent to average. The facilities were satisfactory overall.
The hotel is in a great location in the heart of the city, easy to access street food and shopping. The rooms, though clean, are basic and need upgrading to match a higher standard. The service was friendly and helpful overall, with some minor issues. The dining options provided a varied selection in the main restaurant but were limited in other areas. The hotel facilities were well-maintained with a few service hiccups noted.
I absolutely loved my stay at this hotel. The rooms were bright, elegant, functional, and comfortable, making me want to simply sleep in all day. The service was top-notch, with the staff being very accommodating and attentive to our needs. The location couldn't have been better, being centrally located in Bukit Bintang and connected to various shopping malls. The dining experience was delightful with various selections to choose from. Overall, a fantastic hotel with some minor room for improvement.
My stay at JW Marriott KL was absolutely incredible! The rooms were huge and clean, and the cozy ambiance made me feel right at home. Special shoutout to Eva from the Customer Recognition team for making my Dad's 80th birthday extra special with magical surprises in the room. While the service was top-notch, with the concierge truly shining during my stay, there could be some improvement in staff knowledge about the city. The location was superb, right next to the Pavillion Mall, offering easy access to shopping and public transport. The dining experience was out of this world with a varied and delicious menu, though it did get a bit busy at times. The facilities were up to standard, providing everything I needed for a comfortable stay.
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